Terms and Conditions
Welcome
Welcome to Global Medical Mart. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
About Us
Global Medical Mart is a trusted supplier of laser, aesthetic, dermatology, and medical equipment in Bangladesh. We provide products, technical consultation, installation, and after-sales support to hospitals, clinics, aesthetic centers, and healthcare professionals.
Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.
You must not:
- Use the website for fraudulent or illegal activities.
- Attempt to gain unauthorized access to our systems.
- Upload viruses or malicious software.
- Copy or misuse website content without written permission.
Product Information
We strive to ensure that all product descriptions, specifications, images, and pricing are accurate. However, errors may occasionally occur.
Global Medical Mart reserves the right to:
- Correct any errors or inaccuracies.
- Update product information without prior notice.
- Modify or discontinue products at any time.
- Refuse or cancel orders if incorrect pricing or product information has been published.
Quotations and Pricing
All quotations are subject to availability and may change without prior notice.
Prices displayed on the website may not include applicable taxes, delivery charges, installation fees, or other service charges unless otherwise stated.
Orders
Submitting an inquiry or order request does not guarantee acceptance.
We reserve the right to:
- Accept or reject any order.
- Verify customer information before processing.
- Cancel orders due to stock availability, pricing errors, or unforeseen circumstances.
Payment
Payment terms will be communicated during the quotation or order confirmation process.
Products may only be shipped after payment is received or according to the agreed payment terms.
Delivery
Delivery times are estimates only and may vary depending on product availability, shipping conditions, customs clearance, or other factors beyond our control.
Global Medical Mart is not responsible for delays caused by third-party logistics providers or force majeure events.
Installation and Training
Where applicable, installation, commissioning, and operator training will be provided according to the agreed service package.
Customers are responsible for ensuring that the installation site meets the necessary electrical, structural, and environmental requirements before installation.
Warranty
Warranty coverage varies depending on the manufacturer and product.
The warranty does not cover damage resulting from:
- Improper installation by unauthorized personnel.
- Misuse or negligence.
- Unauthorized repairs or modifications.
- Accidents, fire, flood, or natural disasters.
- Normal wear and tear.
Customers should follow the manufacturer’s operating instructions to maintain warranty validity.
Returns and Refunds
Returns or exchanges may only be accepted with prior approval from Global Medical Mart.
Products must be:
- Unused and in original condition.
- Returned in original packaging.
- Accompanied by proof of purchase.
Custom-made, special-order, or imported items may not be eligible for return unless defective.
Approved refunds will be processed according to our refund policy.
Intellectual Property
All website content, including text, graphics, logos, product images, icons, documents, and design elements, is the property of Global Medical Mart or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or modified without prior written permission.
Third-Party Links
Our website may contain links to third-party websites for your convenience.
We do not control or endorse these websites and are not responsible for their content, services, or privacy practices.
Limitation of Liability
Global Medical Mart shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our maximum liability shall not exceed the purchase price of the product or service giving rise to the claim, to the extent permitted by applicable law.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Any changes become effective immediately upon publication on this page.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh.
Any disputes arising from these terms shall be subject to the jurisdiction of the competent courts of Bangladesh.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us.
Global Medical Mart
Email: info@globalmedicalmart.com